It is at the discretion of Van Du Vin if we choose to enforce our cancellation policies. We will assess each situation on a case by case basis.

By booking a tour with Van Du Vin you agree to the following conditions regarding cancellation or changing tour dates.

Cancellation polices

COVID-19 cancelation policy
If you need to cancel your tour because of newly introduced travel restrictions that were enforced after you booked due to COVID-19 you will receive your choice of a full refund or a voucher to rebook in the future.

You can cancel your tour and receive a full refund if you provide more than 2 weeks notice.

If you cancel within 2 weeks of your tour date but before 48 hours of your tour departure date and time you will
Incur a 50% cancellation fee of the full booking amount.

If you cancel within 48 hours of your tour departure, or are a no show to the arranged departure location, your cancellation fee will be the full booking amount.

Change of tour dates

You can change your tour date to another available date before 2 weeks of your booking. Email us at bonjour@vanduvin.com.au to arrange this.

We are unable to change your tour date within 2 weeks of your tour schedule.